Have any questions? Call us: (403) 863-8246

Emergency Boiler Repair Calgary | 24/7 | DHL Mechanical
DHL Mechanical | Boiler Expert | Licensed • Insured | Emergency Response Since 1996

Emergency Boiler Repair in Calgary — 24/7 Same-Day Response

No heat in the middle of winter? We're here. Average response time under 2 hours. All makes and models. Licensed professionals available 24/7.

Call Now: (403) 863-8246

⚠️ Boiler Emergency?

We respond to emergency calls within 2 hours, 24/7, including holidays.

Same-day repairs. No overtime charges. Flat-rate pricing.

No Heat? Here's What to Do Right Now

When your boiler fails in the middle of a Calgary winter, every minute counts. Here's exactly what you need to do while waiting for our team:

  1. Safety First: If you smell gas or suspect a gas leak, shut off the gas supply at the meter and evacuate the building. Call 911 and stay outside.
  2. Check the Thermostat: Make sure it's set to heat mode and the temperature is set higher than the current room temperature.
  3. Look for Obvious Issues: Is the pilot light out? Is the power switch off? Check your breaker panel.
  4. Call DHL Mechanical: (403) 863-8246 — we'll dispatch a tech right away and walk you through temporary solutions.
  5. Stay Warm: Close off unused rooms, seal drafts, and gather in one space. Use safe supplemental heating if available.
⚠️ CARBON MONOXIDE WARNING: Never operate unvented gas heaters, charcoal grills, or generators indoors. If your CO alarm goes off, leave immediately and call 911. Carbon monoxide is odourless and deadly. If you suspect a carbon monoxide leak from your boiler, evacuate and call emergency services.

Common Boiler Emergencies We Handle

We've responded to thousands of emergency calls across Calgary. Here are the most common scenarios we see:

❄️ No Heat in Winter

Your boiler has completely shut down and your home is losing heat fast. This is the most urgent emergency during Calgary winters.

🚨 Gas Leak or Strange Smell

You smell rotten eggs or unusual odours near your boiler. Evacuate immediately and call 911. We handle repairs after it's safe.

💧 Water Leak or Flooding

Your boiler is leaking water onto your floor or into your basement. We'll stop the leak and assess the damage.

🔔 Carbon Monoxide Alarm Triggered

Your CO detector is beeping. Leave the house and call 911. We inspect and repair after you're safe.

🔴 Boiler Lockout

Your boiler has shut itself down for safety reasons and won't restart. We'll diagnose and reset it.

⚠️ Pressure Loss or Banging Sounds

Strange noises, pressure issues, or steam escaping. These can indicate dangerous conditions that need immediate attention.

How DHL Emergency Repair Works

From your phone call to heat restored in your home, here's exactly what happens:

1

You Call

Call (403) 863-8246. We answer 24/7/365. You tell us what's wrong and give your address.

2

We Dispatch

Our closest available technician is dispatched immediately. Average response time is under 2 hours, often much faster.

3

We Diagnose

Our licensed tech inspects your boiler, identifies the problem, and explains your options and flat-rate cost upfront.

4

We Fix & Follow Up

We repair or replace the faulty component and test everything. You get a warranty and post-visit support.

Why Calgary Homeowners Trust DHL for Emergency Boiler Repair

We've been responding to emergencies and maintaining boiler systems since 1996 — nearly 30 years of expertise in Calgary and area.

✓ 30 Years of Experience

Founded in 1996, we've responded to thousands of emergency calls. We've seen every boiler problem Calgary winters can throw at us.

✓ Licensed & Insured

Our technicians are fully licensed. All work is insured and guaranteed. You're protected.

✓ 24/7 Availability

No waiting until Monday morning. We respond to emergencies day, night, weekends, and holidays.

✓ Flat-Rate Pricing

No surprises. We quote the repair cost upfront. No hidden fees or overtime charges.

✓ All Brands Serviced

Whether it's a Viessmann, Navien, Lennox, Burnham, or any other brand, we know how to fix it.

✓ Serving 9 Calgary Communities

From Downtown to the suburbs, we've built relationships with Calgary homeowners for three decades.

Emergency Repair vs. Scheduled Service — What's the Difference?

Not every boiler issue is a true emergency. Here's how we distinguish so you know when to call our emergency line:

Situation Emergency Call Schedule Service
No heat in winter ✓ Yes, call now
Gas smell or leak ✓ Yes, call 911 + us
Active water leak ✓ Yes, call now
CO alarm triggered ✓ Yes, evacuate + 911
Strange banging/hissing ✓ Yes, call now
Boiler won't ignite ✓ Yes, call now
Slow leak (minor dripping) ✓ Schedule within days
Pilot light keeps going out ✓ Schedule within a week
Thermostat not responding ✓ Schedule this month
Annual maintenance/inspection ✓ Schedule in fall

When in doubt, call us. We'll listen to your situation and advise whether it's urgent. Better safe than sorry with boiler emergencies.

Boiler Brands We Repair — Emergency & Routine

We service and repair all major boiler brands installed in Calgary. If you have an emergency with any of these systems, we can help:

Viessmann & Vitopend

German engineering, reliable performance. We handle all models from standard to condensing.

Navien & Condensing Units

High-efficiency condensing boilers are complex. Our techs specialize in these systems.

Lennox & American Brands

Standard boiler systems common in older Calgary homes. We repair them fast.

Burnham & Commercial Systems

Heavy-duty systems found in older and commercial properties. We've worked on thousands.

Baxi & European Imports

Imported boilers require specialized knowledge. We have it.

Hydronic & Radiant Heat Boilers

Complex radiant heating systems demand expertise. That's us.

Emergency Boiler Repair Questions

Answers to the most common questions we get on emergency calls:

Our average response time for emergency calls is under 2 hours, 24/7. In busy periods or extreme weather, it may take longer, but we prioritize emergency calls and dispatch the nearest available technician immediately. When you call (403) 863-8246, we'll give you an honest estimate of arrival time.
We use flat-rate pricing, so there are no surprises. Costs vary depending on what's wrong — a simple reset might be under $200, while a component replacement could be $400–$1,200. We quote the full cost upfront before any work begins. There are no overtime charges, no after-hours premiums, and no hidden fees, no matter what time you call.
A true emergency is any situation where you've lost heat, suspect a gas leak, see active water damage, your CO alarm is triggered, or you hear dangerous sounds (banging, hissing, steam). If you're without heat in winter, it's an emergency. If your home is at risk of flooding or carbon monoxide exposure, it's an emergency. If you're unsure, call us — we'll advise you honestly.
No. Our emergency repair rates are the same whether you call at 2 a.m. on Sunday or Tuesday afternoon. No overtime premiums. No holiday surcharges. We believe emergencies happen when they happen, and our job is to respond fairly and honestly.
Sometimes, yes. If a component is failing but the boiler can be restarted safely, we may be able to get you through the night or weekend with a temporary reset or workaround. However, safety is always the priority — if a temporary fix isn't safe, we'll recommend a replacement. We'll discuss all your options upfront.
Leave the house immediately and call 911. Do not stay inside. Carbon monoxide is odourless, colourless, and deadly. Evacuate and let emergency services evaluate the situation. Once it's safe, we'll inspect your boiler to identify the source. But first: get outside and call 911. Life safety comes first.
There's usually a power switch or circuit breaker. Flip the switch off or flip the breaker. If you smell gas, also shut off the gas at the meter (turn the handle 90 degrees). If you see flames or sparks coming from the boiler, leave immediately and call 911. If you're unsure, leave it and wait for our technician — don't risk your safety trying to troubleshoot.

Boiler Emergency? Don't Wait.

We respond to emergency calls within 2 hours, 24/7, including holidays and weekends.

Licensed • Insured • Same-Day Service • Flat-Rate Pricing